1 General Business Terms and customer information
5 I. General Business Terms
9 1.1. These General Business Terms (hereinafter referred to as "General
10 Business Terms" - German abbreviation - AGB]) shall apply to all contracts
11 between TeamSpeak Systems GmbH, Soiernstr. 1, 82494 Krün, entered in the
12 register of companies of Munich County Court under the register number HRB
13 172523 (hereinafter referred to as "TeamSpeak") and the customer concerning
14 the services offered via the websites of TeamSpeak which can be called
15 under the domains teamspeak.com, teamspeakusa.com and myteamspeak.com
16 (hereinafter the first and the second one referred to as "TeamSpeak.com"
17 and the last one referred to as "Myteamspeak.com"; all of them jointly
18 referred to as "TeamSpeak Websites").
19 1.2. These General Business Terms shall also apply to all future services
20 or offers to the customer, even if they are not agreed separately once
22 1.3. Deviating, additional General Business Terms of the customer or which
23 contradict these General Business Terms will not be accepted by TeamSpeak
24 so that these will not be included in the contract. This shall not apply if
25 TeamSpeak has approved the inclusion of the customer's General Business
28 2. Capacity as an entrepreneur
30 2.1. All offers of TeamSpeak against payment are exclusively directed at
31 entrepreneurs within the meaning of Section 14 BGB [German Civil Code],
32 which order and use the services of TeamSpeak within the framework of their
33 independent, professional or commercial activity
34 2.2. TeamSpeak will check the customer's capacity as an entrepreneur before
35 conclusion of the contract concerning services against payment.
36 2.3. An entrepreneur is each natural person or legal entity or a
37 partnership with legal capacity, which acts while performing its commercial
38 or independent professional activity upon conclusion of a legal
39 transaction, here thus the conclusion of the contract with TeamSpeak.
40 2.4. A consumer is each natural person, who concludes a legal transaction,
41 here thus the conclusion of a contract with TeamSpeak, for purposes, which
42 can mainly neither be attributed to their commercial, nor their independent
43 professional activity.
44 2.5. Non-commercial grouping within the meaning of these General Business
45 Terms is each grouping of consumers or each legal entity, whose business
46 activity does not serve to generate profits, in particular legal entities,
47 which pursue a non-profit-making corporate purpose.
51 3.1. TeamSpeak is the provider of the software solutions "TeamSpeak 3" and
52 "TeamSpeak 3 Software Development Kit" (hereinafter referred to as
53 "software solutions"), which enable the customer to communicate with third
54 parties by speech or text as well as to exchange files.
55 3.1.1 The software solution "TeamSpeak 3" enables the customer to
56 communicate with third parties by sharing its TeamSpeak-Server address
57 with said third parties. The number of third parties, to which the
58 communication channels can be made available, depends on the licensing
60 3.1.2 The software solution "TeamSpeak 3 SDK" represents a solution for
61 the integration of the technical solution for the voice transmission
62 and other functions such as Filetransfer, chat function, etc. in own
63 software solutions of the customer.
64 3.2. The software solutions are offered through the following licence
66 3.2.1 "Unlicensed": Under the licence model "Unlicensed" the software
67 solutions "TeamSpeak 3" and its previous version "TeamSpeak 2" can be
68 used free of charge. The use of the software solution "TeamSpeak 2" is
69 limited to the use of a maximum of two virtual servers with up to 1000
70 slots, the use of the software solution "TeamSpeak 3" to a virtual
71 server with up to 32 slots. The use is carried out unlimited from the
72 point of view of time. No feedback is given by the virtual server to
73 TeamSpeak. The licence model "Unlicensed" is exclusively available to
74 non-commercial groupings and consumers.
75 3.2.2 "Non-Profit" (hereinafter referred to as "NPL"): Under the
76 licence model "NPL" the software solution "TeamSpeak 3" can be used
77 free of charge. The use is limited here to two virtual servers with up
78 to 512 slots. The duration of the licence is 6 months. A sub-licensing
79 of slots and virtual servers to third parties is not permitted. The
80 licence model "NPL" is exclusively available to non-commercial
81 groupings and consumers.
82 3.2.3 Annual Activation/ Single Server" (hereinafter referred to as
83 "AAL"): Under the licence model "AAL" the software solution "TeamSpeak
84 3" can be used against payment. The use is carried out, depending on
85 the licensing chosen by the customer, between a virtual server with up
86 to 32 slots up to 2 virtual servers with up to 1024 slots. The duration
87 of the licence is one year. A sub-licensing of sots and virtual servers
88 to third parties is not permitted.
89 3.2.4 "Authorized TeamSpeak Hosting Provider" (hereinafter referred to
90 as "ATHP"): Under the licence model "ATHP" the software solution
91 "TeamSpeak 3" can be used against payment to an unlimited extent and
92 virtual servers and slots can be sublicensed to third parties. The
93 duration of the licence is one year.
94 3.2.5 Software Development Kit (hereinafter referred to as "SDK"):
95 Under the licence model "SDK" the software solution "TeamSpeak 3 SDK"
96 can be used against payment for the purpose of integration into own
97 software solutions of the user. The conditions of the licence model
98 "SDK" shall be individually adjusted to the needs of the user and
100 3.3. TeamSpeak also mediates server places through TeamSpeak.com, which are
101 offered by third party providers.
102 3.4. TeamSpeak provides to the customer via TeamSpeak.com the TeamSpeak
103 Software Client (herein after referred to as “Client”). The client is
104 provided for the operating systems Windows, Linux and macOS as well as for
105 mobile devices (iOs or Android).
106 3.5. TeamSpeak operates a forum via TeamSpeak.com that enables the customer
107 to publish contributions regarding the services of TeamSpeak, in particular
108 questions, suggestions and assessments on TeamSpeak.com in the "Community"
110 3.6. The customers additionally have the possibility to upload own software
111 programmes onto the TeamSpeak websites, which are compatible with the
112 software solutions of TeamSpeak (hereinafter referred to as "Add-ons") and
113 to offer these to third parties for downloading as well as to download the
114 Add-ons offered by third parties via TeamSpeak.com.
118 A. Conclusion of Contract
120 4. Conclusion of the contract with the acquisition of licences for the software
122 4.1. A contract will be concluded with TeamSpeak concerning the software
123 solutions of these General Business Terms as described below:
124 4.1.1 "Unlicensed": The contract concerning the free use of the licence
125 model "Unlicensed" shall be concluded by the downloading of the
126 respective software solution by the customer and the fact that the
127 software solution is made available by TeamSpeak.
128 4.1.1.1 For this purpose, the customer will press the button on
129 TeamSpeak.com with the inscription "Licensing Overview" and
130 subsequently the button displayed under the description of the
131 licence model "Unlicensed" with the inscription "Download".
132 4.1.1.2 The customer has the possibility to download and use the
133 software solution without registering or otherwise having to send
135 4.1.1.3 A binding contract will be concluded between TeamSpeak and
136 the customer concerning the use of the software solution in the
137 licence model "Unlicensed" when the software solution is
139 4.1.2 "NPL": The contract concerning the free use of the licence model
140 "NPL" shall be concluded as follows:
141 4.1.2.1 The customer will press the button with the inscription
142 "Licensing Overview" and subsequently the button displayed under
143 the description of the licence model "NPL" with the inscription
144 "Register" on TeamSpeak.com.
145 4.1.2.2 The customer will press the button on the displayed
146 overview with the inscription "Continue to NPL Application." and
147 confirm the existence of the pre-requisites of a non-commercial
148 grouping or the capacity as a consumer by pressing the button with
149 the inscription "Continue". It will additionally confirm the
150 licence conditions and these General Business Terms by pressing the
151 button with the inscription "I agree".
152 4.1.2.3 By pressing the "Submit" button the customer will send an
153 offer for the conclusion of the contract concerning the licence
154 model "NPL" to TeamSpeak. Before pressing the button with the
155 inscription "Submit" the customer has the possibility to delete or
156 correct its input or to also interrupt the process by pressing the
157 "Back" button of its browser at all times.
158 4.1.2.4 The customer will receive a confirmation e-mail from
159 TeamSpeak to the e-mail address entered during the registration
160 process, which confirms the receipt of the customer's offer by
161 TeamSpeak. A contract will not be concluded with the receipt of
162 this confirmation e-mail by the customer.
163 4.1.2.5 TeamSpeak shall accept the offer of the customer by making
164 the software solution available for downloading. A binding contract
165 concerning the use of the software solution in the licence model
166 "NPL" is hereby concluded between TeamSpeak and the customer.
167 4.1.2.6 The customer will receive a confirmation e-mail from
168 TeamSpeak to the e-mail address entered during the registration
169 process, in which the essential contents of the concluded contract
170 are summarised. The General Business Terms will also be sent to the
171 customer with this confirmation e-mail.
172 4.1.3 "AAL": The contract concerning the use of the licence model "AAL"
173 against payment will be conclude as follows:
174 4.1.3.1 The customer registers for a customer account for
175 TeamSpeak.com: The customer presses the button with the inscription
176 "Sales" and subsequently the button with the inscription "Continue
177 to register for an account." It will complete the displayed
178 registration form and send this by pressing the button with the
179 inscription "Register".
180 4.1.3.2 The customer will receive an overview of the data entered
181 by it and will be given the possibility to correct or delete these
182 after pressing the button with the inscription "Modify" or to also
183 discontinue the registration process by closing the browser window
184 or pressing the "Back" button of the browser.
185 4.1.3.3 When pressing the button with the inscription "Confirm" the
186 customer submits a binding offer for the conclusion of a contract
187 concerning the opening of its customer account
188 4.1.3.4 TeamSpeak shall send a confirmation e-mail to the customer
189 with a confirmation link and a password.
190 4.1.3.5 TeamSpeak will display the licence models offered to the
191 customer in the customer area of its customer account. With this
192 display TeamSpeak submits a binding offer for the conclusion of a
193 contract with the customer concerning the displayed licence models.
194 4.1.3.6 The customer will select the licence "TeamSpeak 3 Annual
195 Activation License" requested by it in its customer account and
196 press the button with the inscription ”Add”. By pressing the
197 button ”Add” the customer accepts the offer of TeamSpeak for the
198 conclusion of the contract and a binding contract will be concluded
199 regarding the use of the software solution in the licence model
201 4.1.3.7 The customer will receive a confirmation e-mail from
202 TeamSpeak to the e-mail address entered during the registration
203 process, in which the essential contents of the concluded contract
205 4.1.4 "ATHP": The contract concerning the use of the licence model
206 "ATHP" against payment shall be concluded as follows:
207 4.1.4.1 The customer will register for a customer account for
208 TeamSpeak.com. The steps of the registration are oriented to
209 Subclauses 4.1.3.1 to 4.1.3.4 of these General Business Terms.
210 4.1.4.2 The customer will select the licence "TeamSpeak 3 ATHP
211 Application" requested by it in its customer account and press the
212 button with the inscription ”Add”. An invoice for the $50 USD
213 application fee will be generated. Once the customer has paid the
214 application fee, TeamSpeak will send an e-mail to the customer with
215 instructions to complete the application process (as described
217 4.1.4.3 The customer sends to TeamSpeak the completed application
218 form, the signed licence agreement, a copy of the personal identity
219 card or passport of a person, who is entitled to representation as
220 well as the application for trade registration or a business
221 licence or any other document which identifies the customer as an
222 entrepreneur within the meaning of clause 2.3 of this General
223 Business Terms. The documents will be sent to TeamSpeak by e-mail
224 to the e-mail address athps@teamspeak.com or by fax to the fax
225 number +1-619-600-0676. With the sending of the aforementioned
226 documents the customer submits a binding offer for the conclusion
228 4.1.4.4 TeamSpeak will send a confirmation e-mail to the customer
229 to the e-mail address deposited in the customer account, which
230 confirms the receipt of the customer's offer. A contract will not
231 be concluded with the receipt of this confirmation e-mail.
232 4.1.4.5 TeamSpeak will accept the offer of the customer by making
233 the software solution available for downloading in the customer
234 area of the customer account. A binding contract will be concluded
235 between the customer and TeamSpeak concerning the use of the
236 software solution in the licence model "ATHP" when the software
237 solution is made available.
238 4.1.4.6 The customer will receive a confirmation e-mail from
239 TeamSpeak to the e-mail address entered within the framework of the
240 registration, in which the essential contents of the concluded
241 contract are summarised.
242 4.1.5 "Software Development Kit" (hereinafter referred to as "SDK"):
243 The contract concerning the use of the licence model "SDK" against
244 payment shall be concluded by the individual contract concluded with
246 4.1.5.1 The customer will contact TeamSpeak by e-mail at the e-mail
247 address ts3sdk@teampeak.com or bizdev@teamspeak.com or by telephone
248 under the number +1-619-312-6255.
249 4.1.5.2 TeamSpeak will send an offer to the customer concerning the
250 services requested by the customer in a text form to the e-mail
251 address entered by the customer. With this e-mail TeamSpeak submits
252 a binding offer for the conclusion of a contract at the conditions
253 described in the e-mail.
254 4.1.5.3 A binding contract concerning the use of the licence model
255 "SDK" will be concluded through the acceptance of the offer of
256 TeamSpeak by the customer in a text form.
258 5. Conclusion of contract concerning the mediation of server places
260 5.1. The customer will be forwarded to the Internet presence of the third
261 party provider via TeamSpeak.com.
262 5.2. A contract will be exclusively concluded between the customer and the
263 respective third party in the event of the mediation of server places
264 offered by a third party.
266 6. Conclusion of contract concerning the licensing of the client
268 6.1. A contract concerning the licensing of the client will be concluded as
270 6.1.1 The customer will press the button with the inscription
271 “Download” on TeamSpeak.com. The customer will be directed to a
272 sub-domain which shows all available versions of the Client (Windows,
273 Linux and macOS as well as the versions for mobile devices).
274 6.1.2 The customer will select the version which fits to his needs and
275 will press the button with the inscription “Download” which is
276 displayed next to the version he has chosen.
277 6.1.3 If the customer choses the versions Windows, Linux or macOS, by
278 pressing the button “Download” the customer submits a binding offer for
279 the conclusion of the contract. A binding contract is concluded if and
280 when the client is successfully downloaded.
281 6.1.4 If the customer choses a version for mobile devices, the customer
282 will be directed to the internet-shop “Apple AppStore” (iOS) or
283 “Android Market” (Android). The customer gets the possibility to
284 download the client within the terms and conditions of the provider of
285 the respective shop. The customer should inform himself about these
286 terms and conditions in the shop of the third-party provider.
288 7. Conclusion of contract concerning the upload and download of Add-ons
290 7.1. TeamSpeak only makes the platform available for the purpose of
291 uploading and downloading Add-ons. The contract concerning the use of the
292 respective Add-On shall be exclusively concluded between the customer,
293 which uploads the Add-On and the customer, which downloads the Add-On.
294 7.2. In order to upload Add-ons the customer must register for a customer
295 account as a Developer (hereinafter referred to as "Developer Account").
296 7.3. For this purpose, the customer will press the button with the
297 inscription "MyTeamSpeak" and on the subsequently displayed subpage the
298 button with the inscription "Register".
299 7.4. The customer will complete the displayed registration form with
300 details of an e-mail address and a password and press the button with the
301 inscription "Register".
302 7.5. TeamSpeak will send a confirmation e-mail to the customer with a
304 7.6. The customer will press the confirmation link contained in the e-mail
305 and will be kept in its customer account under the menu item "Dashboard".
306 7.7. The customer will press the button in its customer account with the
307 inscription "Become a developer". By entering its name and mobile phone
308 number the customer completes a registration form and presses the button
309 with the inscription "Send confirmation code".
310 7.8. TeamSpeak will send a confirmation code to the mobile phone number
311 entered by the customer with a limited period of validity.
312 7.9. The customer will enter the confirmation code in the form field
313 envisaged for this purpose and press the button with the inscription
315 7.10. In order to download Add-ons the customer does not have to register
316 for a customer account. The downloading is made possible free of charge on
317 the subpage "MyTeamSpeak" and without registration.
319 8. Conclusion of a contract with the use of the forum
321 8.1. The customer shall press the button with the inscription "Forum" and
322 subsequently the button with the inscription "Register".
323 8.2. The customer will complete the registration form displayed after
324 pressing the "Register" button.
325 8.3. After completing the registration form the customer will press the
326 button with the inscription "Complete Registration". It can correct its
327 data at all times until the "Complete Registration" button is pressed or
328 discontinue the registration by closing its browser window or pressing the
329 "Back" button of its browser.
330 8.4. The customer will receive a confirmation of receipt from TeamSpeak,
331 which contains a confirmation link. This confirmation of receipt does not
332 represent an offer for the conclusion of a contract by TeamSpeak, but
333 merely serves to verify the customer's data.
334 8.5. The customer can press the confirmation link and then log-in to its
335 customer account. When pressing the confirmation link the customer submits
336 a binding offer concerning the free use of the forum.
337 8.6. With the provision of the customer account TeamSpeak accepts the offer
338 of the customer so that a binding contract is concluded.
342 B. Special terms for the aforementioned contracts
344 9. Licence fees for the software solutions
346 9.1. Licence fees within the framework of the licence model "ATHP":
347 9.1.1 A flat rate basic fee as well as use-based regular licence fees
348 are to be paid for the use of the software solution in the licence
350 9.1.2 The basic fee is a flat rate of 50 U.S. Dollars and will be due
351 and payable one time upon conclusion of the contract.
352 9.1.3 The amount of the recurring licence fees for the granting of the
353 licence in the licence model "ATHP" will be determined based on the
354 actual use of the number of slots per calendar day. For this purpose
355 the number of used slots by the virtual server will be transmitted
356 daily to a server operated by TeamSpeak. The customer obligates towards
357 TeamSpeak not to take any measures, which are suitable for preventing
358 this transmission or for changing the transmission result. The regular
359 licence fees will be due and payable ten workdays after receipt of the
360 invoice by the customer.
361 9.1.4 A minimum licence fee shall be deemed as agreed between the
362 customer and TeamSpeak. For the first year in which the licence is used
363 this is the licence fee for a use of 200 used slots and for each
364 further year in which the licence is used the licence fee for a use of
365 1000 used slots. If the minimum licence fee is not achieved the
366 customer, nevertheless, has to pay licence fees in the amount of the
368 9.2. Subject to Subclause 9.1 of these General Business Terms or a
369 deviating agreement between the customer and TeamSpeak the licence fees
370 stated in the service specifications for the respective licence model shall
372 9.3. TeamSpeak is entitled to change the licence fees within the framework
373 of a further development of the software solutions or due to the adjustment
374 to the market situation.
375 9.4. In the event of a price adjustment a list with the changed prices will
376 be sent to the customer in a text form.
377 9.5. The customer has the possibility to terminate the licence agreement
378 extraordinarily without notice within a deadline of four weeks beginning
379 with the receipt of the notification described in Subclause 9.4 of these
380 General Business Terms.
381 9.6. The customer has the possibility to object to the price adjustment
382 within a deadline of four weeks beginning with the receipt of the
383 notification described in Subclause 9.4 of these General Business Terms. In
384 the event of an objection of the customer TeamSpeak is entitled to
385 terminate the contract extraordinarily within a deadline of four weeks
386 beginning with the receipt of the objection by TeamSpeak.
388 10. Price details and terms of payment concerning the licensing of the software
391 10.1. All prices or price details stated by TeamSpeak shall always concern,
392 even if an explicit currency detail is missing, US Dollar, insofar as not
393 agreed otherwise between the parties.
394 10.2. All prices or price details shall be deemed plus the respective
395 applicable value added tax as well as public duties, which possibly
397 10.3. Only the payment possibilities displayed under the menu item "Pay"
398 are open to the customer with orders via TeamSpeak.com, whereby TeamSpeak
399 explicitly reserves the right to refuse a payment method selected by the
400 customer in the contractual offer.
401 10.4. In case of orders by telephone or orders sent by e-mail, fax or post
402 the payment by bank transfer is agreed as payment in advance subject to a
403 deviating agreement, whereby the remuneration of TeamSpeak will be due and
404 payable upon conclusion of the contract, i.e. that the customer is obliged
405 to pay the remuneration in advance.
406 10.5. In the event of the agreement of a payment by invoice the payment
407 will be due and payable within fourteen days from the time when the invoice
408 is received by the customer.
409 10.6. TeamSpeak is entitled to only carry out or provide still outstanding
410 services against advance payment or provision of security if it becomes
411 aware of circumstances after conclusion of the contract, which are suitable
412 for substantially reducing the creditworthiness of the customer and through
413 which the payment of the outstanding receivables of TeamSpeak by the
414 customer from the respective contractual relationship (including from other
415 individual orders) is jeopardised.
417 11. Termination of the contracts concerning the licensing of the software
420 11.1. The contracts have the contractual term stated in the service
421 specifications (hereinafter referred to as "minimum contractual term"),
423 11.1.1 The contract concerning the licence model "Unlicensed" has no
424 fixed contractual term. The licence model can be used by the customer
425 at all times as long as TeamSpeak offers this licence model.
426 11.1.2 The contract concerning the licence model "NPL" has a minimum
427 contractual term of six months.
428 11.1.3 The contract concerning the licence model "AAL" has a minimum
429 contractual term of twelve months.
430 11.1.4 The contract concerning the licence model "ATHP" has a minimum
431 contractual term of twelve months.
432 11.1.5 The contract concerning the licence model "SDK" has the
433 individually agreed minimum contractual term.
434 11.2. The licence agreement can be terminated by the customer at all times
435 as of the end of the minimum contract term without adhering to a period of
436 notice. TeamSpeak can terminate the licence agreement at all times by
437 adhering to a period of notice in the amount of half the period of the
438 minimum contractual term as of the end of the minimum contractual term.
439 11.3. The contract will be extended automatically by the minimum
440 contractual term if none of the parties terminates the contract as of the
441 end of the minimum contractual term. With the licence model "NPL" the
442 contract will only be extended automatically if the customer has used the
443 software solution within a period of one month before termination of the
444 minimum contractual term; otherwise the contract will end automatically
445 with the termination of the minimum contractual term.
446 11.4. The right of both parties to the extraordinary termination shall
448 11.5. An extraordinary right of termination for TeamSpeak shall in
450 11.5.1 if the customer is in default with two consecutive invoices
451 regarding the licence payment.
452 11.5.2 if the customer repeatedly falls short of the minimum licence
453 fee with a contract concerning the licence model "ATHP".
454 11.5.3 if, despite a warning, the customer repeatedly breaches its
455 obligations from the licence agreement, including these General
456 Business Terms, and the breaches are not insignificant.
457 11.5.4 if the customer, despite a warning by TeamSpeak, repeatedly
458 breaches its main obligation under this contract and is responsible for
460 11.5.5 if the customer has selected the licence models "Unlicensed" or
461 "NPL" without having the capacity as a consumer or non-commercial
462 grouping or this capacity has subsequently ceased to exist. In this
463 case the right is reserved to assert damages.
464 11.6. Each termination requires a text form.
466 12. Obligations of the customer concerning the use of the client
468 12.1. The customer has the obligation and responsibility to make use of
469 data backups at sufficient intervals. TeamSpeak assumes no responsibility
470 for any loss of data resulting from a breach of this obligation. This does
471 not apply if TeamSpeak is responsible for the breach.
472 12.2. The customer shall make use of virus protection following the latest
474 12.3. Standard software upgrades are free of charge, if and when they
475 become available. The customer has the responsibility to install client
476 upgrades promptly after publication. Otherwise the usability of the client
479 13. Termination of the contracts concerning the client
481 13.1. The customer is entitled to terminate this agreement at any time by
482 removal of the client from all devices.
483 13.2. The mutual right for premature extraordinary termination (also
484 without previous notice) remains unaffected
485 13.3. Any termination requires the immediate removal of the client.
487 14. Publication of contributions in the forum
489 14.1. The registered customer has the possibility to publish contributions
490 via the customer area of its customer account in the "Forum" zone on
492 14.2. For the purpose of publishing a new contribution the customer will
493 upload the contribution by pressing the "Post New Thread" button . When
494 replying to the contribution of another customer the customer will press
495 the button with the inscription "Reply To Thread" in order to publish its
496 reply contribution. The contribution will be transmitted to TeamSpeak
497 hereby and published by TeamSpeak on TeamSpeak.com.
498 14.3. TeamSpeak does not check the contributions before publication. In the
499 event of a reference to the unlawful nature of a contribution TeamSpeak
500 explicitly reserves the right to delete individual contributions.
501 14.4. The customer undertakes towards TeamSpeak not to publish any
502 contributions, which violate the laws of the Federal Republic of Germany or
503 infringe the rights of third parties.
504 14.5. The customer shall indemnify TeamSpeak from all rights of third
505 parties, which these assert against TeamSpeak owing to the publication of
506 contributions on TeamSpeak.com by the customer. Subject to the approval of
507 the customer TeamSpeak will not submit any acknowledgements or other
508 legally relevant declarations, which substantiate the asserted claims of
510 14.6. The indemnification obligation described in Subclause 14.5 of these
511 General Business Terms shall cease to apply if the circumstances which
512 substantiate the claims of the third party are verifiably due to a grossly
513 negligent or wilful misconduct of TeamSpeak.
514 14.7. TeamSpeak undertakes to inform the customer immediately of the filing
515 of actions against it or the assertion of claims and to give it the
516 possibility to take over the legal defence.
518 15. Termination of the user account for the forum
520 15.1. The customer has the possibility to have its customer account deleted
521 by TeamSpeak at all times. For this purpose the customer will send the
522 deletion request to TeamSpeak in a text form. A termination is also
523 possible towards a moderator of the forum in a text form. TeamSpeak will
524 delete the customer's forum account immediately after receipt of the
525 termination. Contributions published by the customer can be deleted or
526 anonymised at the discretion of TeamSpeak. The contract concerning the use
527 of the customer account will end with the deletion.
528 15.2. TeamSpeak is entitled to terminate the contract concerning the use of
529 the customer account at all times by adhering to a period of notice of
530 three months to the end of the quarter of a calendar year.
531 15.3. The right to the extraordinary termination of both parties shall
532 remain unaffected. A right to the extraordinary termination shall in
533 particular exist if the customer, despite a warning, repeatedly breaches
534 its obligations from Subclause 14.4 of these General Business Terms and the
535 breach is not insignificant.
536 15.4. Each termination shall require a text form.
538 16. Publication of Add-ons
540 16.1. If the customer is registered as a Developer it has the possibility
541 to upload Add-ons and therefore offer these to third parties for download
543 16.2. In order to upload Add-Ons the customer will press the button with
544 the inscription "Upload Add-ons" in the customer area of its customer
546 The customer will transmit the Add-ons uploaded to it by pressing the
547 button with the inscription "Add Addon" to TeamSpeak.
548 16.3. TeamSpeak publishes the Add-ons on "MyTeamSpeak".
549 16.4. TeamSpeak does not check the uploaded Add-ons before publication. In
550 the event of a reference to the unlawful nature of an Add-On TeamSpeak
551 explicitly reserves the right to delete individual contributions.
552 16.5. The customer undertakes towards TeamSpeak not to publish any Add-ons,
553 which violate the laws of the Federal Republic of Germany or infringe the
554 rights of third parties.
555 16.6. The customer shall indemnify TeamSpeak from all rights of third
556 parties, which these assert against TeamSpeak owing to the publication of
557 Add-ons on TeamSpeak.com by the customer. Subject to the approval of the
558 customer TeamSpeak will not submit any acknowledgements or other legally
559 relevant declarations, which substantiate the asserted claims of the third
561 16.7. The indemnification obligation described in Subclause 16.6 of these
562 General Business Terms shall cease to apply if the circumstances which
563 substantiate the claims of the third party are verifiably due to a grossly
564 negligent or wilful misconduct of TeamSpeak.
565 16.8. TeamSpeak undertakes to inform the customer immediately of the filing
566 of actions against it or the assertion of claims and to give it the
567 possibility to take over the legal defence.
569 17. Termination of the customer account as a Developer
571 17.1. The customer has the possibility to have its customer account as
572 Developer deleted by TeamSpeak at all times. For this purpose the customer
573 will send the deletion request to TeamSpeak in a text form. TeamSpeak will
574 delete the customer's Developer account immediately after receipt of the
575 termination. Add-ons published by the customer will also be deleted
576 immediately. With the deletion the contract will end concerning the use of
577 the Developer account.
578 17.2. TeamSpeak is entitled to terminate the contract concerning the use of
579 the Developer account at all times by adhering to a period of notice of
580 three months to the end of the quarter of a calendar year.
581 17.3. The right to the extraordinary termination of both parties shall
582 remain unaffected. A right to the extraordinary termination shall in
583 particular exist if the customer, despite a warning, repeatedly breaches
584 its obligations from Subclause 16.5 of these General Business Terms and the
585 breach is not insignificant.
586 17.4. Each termination shall require a text form.
594 18.1. The statutory warranty rights shall apply to consumers.
595 18.2. The following provisions will apply towards entrepreneurs:
596 18.2.1 The warranty rights of the customer shall become statute-barred
597 within one year. This shall not apply to culpably caused damages that
598 can be attributed to TeamSpeak from the injury to life, the body or the
599 health and damages caused by gross negligence or wilful intent or
600 fraudulent intent as well as with claims for recourse according to
601 Sections 478, 479 BGB.
602 18.2.2 A warranty on the part of TeamSpeak is excluded insofar as the
603 defect was suffered due to circumstances, which TeamSpeak caused at the
604 explicit request of the customer.
605 18.2.3 The liability for damages, irrespective of fault, for initial
606 defects according to Section 536a Par. 1 BGB is excluded.
610 19.1. TeamSpeak shall be liable in all cases of contractual and
611 non-contractual liability in case of wilful intent and gross negligence
612 according to the statutory provisions.
613 19.2. In other cases TeamSpeak shall only be liable - insofar as not
614 otherwise regulated in Subclause 19.3 of these General Business Terms -
615 with a breach of a contractual obligation, the fulfilment of which makes
616 the proper execution of the contract possible at all and on the compliance
617 with which the customer may therefore, as a rule, rely upon (so-called
618 cardinal obligation). The liability of TeamSpeak is excluded in all other
619 cases, subject to the regulation in Subclause 19.3 of these General
621 19.3. Insofar as TeamSpeak is fundamentally liable according to Subclause
622 19.1 of these General Business Terms, this liability is limited to damages,
623 which TeamSpeak foresaw as a possible consequence of a breach of contract
624 upon conclusion of the contract or should have foreseen when applying the
625 customary care and attention. Indirect damages and follow-up damages, which
626 are the consequence of defects to the service by TeamSpeak, are in addition
627 only capable of compensation insofar as such damages can typically be
628 expected with the use of the service as intended.
629 19.4. The liability of TeamSpeak for damages from the injury to life, the
630 body or the health and according to the German Product Liability Act shall
631 remain unaffected by the aforementioned liability limitations and
634 20. Offsetting, rights of retention and assignment
636 20.1. The customer is only entitled to offset against claims against
637 TeamSpeak, which have been declared final and binding or are undisputed.
638 The same shall apply to the assertion of rights of retention.
639 20.2. The assignment of claims against TeamSpeak to third parties is only
640 possible with the written consent of TeamSpeak. This shall in particular
641 also apply to an assignment of the licence granted by TeamSpeak to third
646 21.1. Addendums and amendments to the reached agreements between TeamSpeak
647 and the customer including these General Business Terms shall require a
648 text form in order to be valid.
649 21.2. With the exception of managing directors or authorized signatories
650 the employees of TeamSpeak are not entitled to reach oral agreements, which
651 deviate from these regulations.
653 22. Applicable law and place of jurisdiction
655 22.1. German law will apply. With consumers this choice of law will only
656 apply insofar as the protection granted by mandatory provisions of the law
657 of the state of the consumer's customary place of above is not withdrawn
658 hereby (principle of favourability).
659 22.2. The place of performance for all services from the business
660 relationships existing with TeamSpeak as well as the place of jurisdiction
661 is the registered seat of TeamSpeak, insofar as the user is not a consumer,
662 but a merchant, legal entity under public law or special fund under public
663 law. The same shall apply if the user does not have a general place of
664 jurisdiction in Germany or the EU or the place of residence or customary
665 place of abode is not known at the time when the action is filed. The
666 authorization to also bring the matter before the court at another
667 statutory place of jurisdiction, shall remain unaffected hereby.
668 22.3. The provisions of the UN Convention on Contracts for the
669 International Sale of Goods will explicitly not apply.
673 II. Customer information
675 1. Identity of the provider
677 TeamSpeak Systems GmbH
680 Phone: +49-8825-920-2000
681 E-mail: info@teamspeak.com
683 2. Information regarding the conclusion of the contract
685 The technical steps for the conclusion of the contract, the conclusion of the
686 contract itself and the possibilities for correction are carried out according
687 to clause B. of the General Business Terms (Part I).
689 3. Contractual language, storage of contractual text
691 The contractual language is German.
692 The full contractual text is not stored by TeamSpeak. Before sending the
693 respective offer the offer data can be printed out or stored electronically
694 through the print function of the browser. With the acceptance of the offer by
695 TeamSpeak the contractual data, the information stipulated by law with distance
696 selling contracts and the General Business Terms will be sent to the user by
699 4.Essential features of the goods and services
701 The essential features of the goods and services can be found in the service
702 specifications and the supplementary details on TeamSpeak.com.
704 5.Prices and payment modalities
706 All prices and payment modalities can be seen during the conclusion of the
707 respective contract as well as above in the General Business Terms (Part I.).
709 6.Statutory right to liability for defects
711 The statutory rights to liability for defects shall exist towards consumers.
713 7.Term of contract, termination
715 You can find information relating to the term of the contract as well as the
716 terms and conditions for the termination in the respective service
717 specifications as well as in B. of the General Business Terms.
725 TeamSpeak Systems GmbH
729 1.1 Please find information below concerning the collection, storage and
730 processing of personal data when using the websites operated by TeamSpeak
731 Systems GmbH under the domains teamspeak.com, teamspeakusa.com and
732 myteamspeak.com (hereinafter the first and the second one referred to as
733 "TeamSpeak.com" and the last one referred to as "Myteamspeak.com"; all of
734 them jointly referred to as "TeamSpeak Websites"), especially but not
735 restricted to the download of the software solutions "TeamSpeak 3" and
736 "TeamSpeak 3 Software Development Kit" (hereinafter referred to as
737 "software solutions"), download and use of the TeamSpeak Software Client
738 (for PC or for mobile devices), participation in the forum as well as the
739 down- and upload of own software programmes onto the TeamSpeak websites,
740 which are compatible with the software solutions of TeamSpeak (hereinafter
741 referred to as "Add-ons") as well as rent of servers.
742 1.2 Personal data are all data, which can refer back to you personally,
743 i.e. could be associated with your person. These are in particular name,
744 e-mail address, address, telephone number, user behaviour, IP address, etc.
748 2.1 The service provider according to Section 13 German Telemedia Act and
749 the responsible body according to Section 3 Par. 7 Federal Data Protection
750 Act is TeamSpeak Systems GmbH, Soiernstr. 1, 82494 Krün, entered in the
751 register of companies of Munich County Court under the register number HRB
752 172523 (hereinafter referred to as "TeamSpeak").
753 2.2 The TeamSpeak Websites contain links, by activating which you will be
754 forwarded to the websites of third parties. TeamSpeak explicitly points out
755 that in this case you must inform yourself on the linked website about the
756 collection, storage and processing of personal data by the third party
757 provider, as TeamSpeak has no influence on such a process.
761 3.1 You are entitled to request detailed information from TeamSpeak at all
762 times regarding the data stored and processed relating to your person as
763 well as their origin, the purpose of the storage and processing as well as
764 the recipients or categories of recipients, to whom these data are
766 3.2 Please direct the enquiry for information by e-mail to
767 privacy@teamspeak.com.
771 4.1 You can revoke your consent to the storage, collection and processing
772 of your personal data at all times.
773 4.2 Please send your revocation by e-mail to privacy@teamspeak.com or by
774 e-mail, telephone, post or fax to the contact details stated in the imprint
775 of the TeamSpeak Websites.
779 5.1 Cookies are stored on your computer when using the TeamSpeak Websites,
780 even if the TeamSpeak Websites are used purely for informational purposes.
781 5.2 Cookies are small text files, which are stored on your hard disk drive,
782 allocated to the browser used by you, are stored and through which certain
783 information is conveyed to the agency, which places the cookie. Cookies
784 cannot carry out any programme and, above all, not transmit any viruses to
785 your computer either. Cookies serve in particular to design the TeamSpeak
786 Websites more user-friendly.
787 5.3 If you have a user account for the TeamSpeak Websites , cookies in
788 particular serve to identifying you for follow-up visits to the TeamSpeak
789 Websites. This prevents that you must log-in once again for each visit.
790 5.4 The TeamSpeak Websites use the following types of cookies:
791 * Transient cookies, i.e. with temporary use
792 * Persistent cookies, i.e. with time-limited use
793 * Third party cookies, i.e. cookies of third party providers
794 5.5 Transient cookies will be deleted as soon as you close your browser.
795 These shall in particular include the so-called session cookies. Session
796 cookies store a session-ID, with which the enquiries of your browser can be
797 allocated to the session so that your computer can be recognised again by
798 the system when you return to the TeamSpeak Websites. As soon as you
799 log-out or close your browser, all session cookies will be deleted
801 5.6 Persistent cookies will only be deleted after a duration that depends
802 on the respective cookie, which goes beyond the session, however no later
803 than two months after the cookie was set. You can delete these cookies
804 yourself at all times in the security settings of your browser.
805 5.7 In your browser settings, you can adjust the use of cookies
806 individually and also prevent this completely. You can also completely
807 prevent the use of third party cookies. In this case it is, however,
808 possible that you will not be able to use all functions of the TeamSpeak
810 5.8 The information stored via cookies will be stored separately from your
811 other personal data and not linked with such data.
812 5.9 TeamSpeak points out that the third party providers, which collect data
813 by using cookies, also use data regarding the use of the TeamSpeak Websites
814 for user-generated advertising on other websites. TeamSpeak has no
815 influence on this data collection.
817 6. Informational use of the TeamSpeak Websites
819 6.1 In case of a purely informational use of the TeamSpeak Websites,
820 TeamSpeak will only collect the data transmitted by your browser, these
823 * Date, time and duration of your visit to the respective website of the
825 * Your user behaviour, i.e. your visit to the TeamSpeak Websites,
826 subpages of the TeamSpeak Websites as well as the order of your visits,
827 clicks carried out as well as time spent on individual pages and
829 * Time zone difference to the Greenwich Mean Time
830 * The access status / http-status code
831 * Concretely transmitted data volumes
832 * Operating system and its interface
833 * Browser as well as language and version of the browser software
834 * The website, from which the request comes
835 When using a mobile device for visiting the TeamSpeak Websites the
836 following data will be additionally stored:
837 * Type of mobile device and its settings
838 * Your location, from where you are accessing the TeamSpeak Websites
839 6.2 A purely informational use of the TeamSpeak Websites exists if you do
840 not register for a customer account or a forum account, do not make any
841 enquiry via the TeamSpeak Websites, nor download the software solutions or
842 the TeamSpeak Software Client or send any other information regarding your
843 person to TeamSpeak either.
845 7. Data collection when acquiring licences for the software solutions via
848 7.1 If you acquire licences for the software solutions via the TeamSpeak
849 Websites, you must create a customer account. An order without an existing
850 or a customer account that is to be newly created is not possible.
851 7.2 When registering for a user account your data given during the
852 registration process - subject to a deletion of your user account by
853 TeamSpeak that can be carried out at all times upon request by you - will
855 7.3 The data transmitted by you will, in particular, be used for the mutual
856 fulfilment of the contract. For this purpose, your data will, if
857 applicable, also be forwarded to the partner that is required in order to
858 fulfil the contract. This is, for example, the payment service provider Pay
859 Pal Inc., 2211 North First Street, 95131 San José, California, USA
860 (hereinafter referred to as "PayPal"). You will find further information
861 relating to the forwarding of your personal data to third parties under
862 Subclause 11 of this privacy statement.
863 7.4 TeamSpeak additionally uses your personal data for the purpose of
864 marketing and advertising for the services of TeamSpeak. However, without
865 your separate consent information will only be send to you for this purpose
866 relating to services of TeamSpeak, which are similar to the services used
868 7.5 You have the possibility to have your customer account deleted by us at
869 all times by sending a corresponding request to the e-mail address
870 privacy@teamspeak.com or the data provided in the imprint of the TeamSpeak
871 Websites. If your user account is deleted at your request your data will be
872 deleted immediately, as soon as they are no longer required for the mutual
873 fulfilment of the contract and TeamSpeak is not legally obliged to store
875 7.6 In order to prevent unauthorized accesses of third parties to your
876 personal data, in particular financial data, the order process will be
877 encrypted per SSL technology.
879 8. Download of the TeamSpeak Software
881 8.1 Download of the TeamSpeak Client Software
882 * If you choose a version for mobile devices, you will be directed to the
883 internet-shop “Apple AppStore” (iOS) or “Android Market” (Android). The
884 third party provider may collect, store and process your personal data.
885 Please inform yourself about the collection, storage and processing of
886 data by the third part provider, as TeamSpeak has no influence on such
888 * During the download process TeamSpeak itself does not collect, store
889 and process personal data in addition to that stated before. Subclauses
890 5 and 6 and 7.2 until 7.6 of this privacy statement apply accordingly.
891 * If you choose to download a version of the TeamSpeak Software Client
892 for PC Subclauses 5, 6 and 7.2 until 7.6 of this privacy statement
893 apply accordingly. TeamSpeak does not collect, store and process any
894 additional personal data from you.
895 8.2 Download of the TeamSpeak Server Software
896 * By downloading TeamSpeak Server software via Docker, the third part may
897 collect, store and process personal data. Please inform yourself about
898 the collection, storage and processing of data by the third party
899 provider, as TeamSpeak has no influence on such a process.
900 * During the download process TeamSpeak itself does not collect, store
901 and process personal data in addition to that stated before. Subclauses
902 5 and 6 and 7.2 until 7.6 of this privacy statement apply accordingly.
903 * If you choose to download a version of the TeamSpeak Software Server
904 for PC Subclauses 5, 6 and 7.2 until 7.6 of this privacy statement
905 apply accordingly. TeamSpeak does not collect, store and process any
906 additional personal data from you.
908 9. Special terms for the use of the TeamSpeak Software Client (PC)
910 9.1 In the event of using the TeamSpeak Software Client TeamSpeak for PC
911 TeamSpeak possibly collects, stores and processes the following data:
913 * Used operation system and type (32 or 64 bit)
914 * Data about your behavior (particularly clicks, used menus)
915 * Crash report, if sent by the you (program line, incident, basic data of
916 computer hardware used)
917 9.2 TeamSpeak uses this data exclusively for quality assurance as well as
918 further development of the software solutions and the TeamSpeak Software
919 Client. The data mentioned above under Subclause 9.1 of this Privacy
920 Statement will not be combined with other personal data stored about you.
921 The data will be anonymized immediately for further use.
922 9.3 If you do not agree with the collection, storage and processing of the
923 data mentioned under clause 9.1 of this Privacy Statement you can change
924 the status in the field “anonymous statistics” (following the menu items
925 Settings - Options - Applications).
926 9.4 You can revoke your consent to collect, store and process the data
927 mentioned under clause 9.1 of this Privacy Statement at all times. Please
928 send your revocation by e-mail to privacy@teamspeak.com or by e-mail,
929 telephone, post or fax to the contact details stated in the imprint of the
930 TeamSpeak Websites. All personal data, which can refer back to you
931 personally, will be deleted without undue delay.
932 9.5 The sending of a crash-report is subject to your separate consent which
933 will be queried separately before you can send the report. You are not
934 obligated to send a crash-report. If you send a crash-report, clause 9.2
935 and 9.4 of this Privacy Statement apply accordingly.
939 10.1 TeamSpeak itself does not collect, store and process any personal data
940 in addition to that stated before. Subclauses 5, 6 and 7.2 and 7.6 of this
941 privacy statement apply accordingly.
942 10.2 TeamSpeak has no influence on the collection, storage and processing
943 of your personal data by the lessor. Please inform yourself about the
944 collection, storage and processing of data by the lessor.
945 10.3 If you rent a server of a third party, this contract is just mediated
950 11.1 The forum can be read without this requiring a registration. In this
951 case it concerns a purely informational use of the TeamSpeak Websites (cf.
952 in this respect Subclause 6 of this privacy statement).
953 11.2 In order to be able to actively participate in the forum you must
954 register and create a forum account. A user name, a password, your date of
955 birth and your e-mail address are to be entered with the registration. It
956 is not compulsory to use a real name, a use under a pseudonym user name is
958 11.3 We use the so-called Double-Opt-In-procedure for the registration,
959 i.e. your registration is only completed when you have previously confirmed
960 your registration via a confirmation e-mail sent to you for this purpose by
961 clicking on the link contained therein. If your corresponding confirmation
962 is not carried out promptly, your registration will be automatically
963 deleted from our database.
964 11.4 The data entered by you with the registration are stored by us and
965 linked with the contents published by you, which are also stored by
966 TeamSpeak. These data are exclusively used in order to operate the forum
967 and to process the contract concluded with you concerning the use of the
969 11.5 You have the possibility to have your forum account deleted by us at
970 all times by a corresponding request to the e-mail address
971 privacy@teamspeak.com or the data stated in the imprint of Teamsspeak.com.
972 In this case the personal data stored regarding your forum account will be
973 deleted immediately as soon as they are no longer required for processing
974 the contractual relationship concerning the use of the forum and we are not
975 legally obliged to store said data either. Contributions published by you
976 will be displayed anonymised under the marking "guest" after the successful
977 deletion of your forum account
979 12. Up- and Downloading of Add-Ons
981 12.1 In order to be able to upload Add-Ons you must register for a customer
982 account as a Developer (hereinafter referred to as "Developer Account").
983 12.1.1 During the registration you must submit your e-mail-address,
984 your name and your phone number.
985 12.1.2 When registering for a developer account your data given during
986 the registration process - subject to a deletion of your developer
987 account by us that can be carried out at all times upon request by you
989 12.1.3 The data transmitted by you will, in particular, be used for the
990 mutual fulfilment of the contract as well as the assertion of claims in
991 the event that the Add-Ons uploaded by you violate the applicable Law
992 or our General Business Terms.
993 12.1.4 TeamSpeak additionally uses your personal data for the purpose
994 of marketing and advertising for the services of TeamSpeak. However,
995 without your separate consent information will only be send to you for
996 this purpose relating to services of TeamSpeak, which are similar to
997 the services used by you.
998 12.1.5 You have the possibility to have your developer account deleted
999 by us at all times by sending a corresponding request to the e-mail
1000 address privacy@teamspeak.com or the data provided in the imprint of
1001 the TeamSpeak Websites. If your user account is deleted at your request
1002 your data will be deleted immediately, as soon as they are no longer
1003 required for the mutual fulfilment of the contract and TeamSpeak is not
1004 legally obliged to store this data.
1005 12.2 In order to download Add-Ons you do not have to register for a
1006 customer account. Subclauses 5 and 6 of this privacy statement apply
1009 13. Use of the online enquiry; order by e-mail, fax or telephone
1011 13.1 You also have the possibility to contact TeamSpeak online via your
1012 customer account as well as by telephone and by e-mail.
1013 13.2 The data sent or entered by you within the framework of such will be
1014 used in order to answer your enquiry and to contact you by telephone or by
1015 e-mail for this purpose and, if applicable, for the mutual fulfilment of
1016 the contract. If your data are also used for the purpose of the mutual
1017 fulfilment of the contract Subclauses 7.2 and 7.3 of this privacy statement
1018 shall apply accordingly.
1020 14. Social networks and services of third parties
1022 14.1 TeamSpeak uses social media plug-ins of the social networks Facebook,
1023 Google+, Twitter and YouTube on the TeamSpeak Websites.
1024 14.2 No personal data will be transmitted to the providers of these
1025 plug-ins without you clicking on the button of a plug-in - irrespective of
1026 whether you place an order.
1027 14.3 If you press the button of a plug-in personal data will be
1028 automatically transmitted to the provider of the plug-in and can be stored
1029 and used by that provider. Please note that this may be carried out
1030 overseas, i.e. in particular in the United States of America.
1031 14.4 TeamSpeak has no full knowledge of the type and scope of the data
1032 collection and their use and processing and cannot exert any influence on
1033 such processes either.
1034 14.5 If you activate a plug-in the plug-in provider will receive the
1035 information that you have activated this on the respective website of the
1036 TeamSpeak Websites or the corresponding subpage of the respective website
1037 from the TeamSpeak Websites. In addition, the information stated in
1038 Subclause 6 of this privacy statement will be transmitted to the plug-in
1039 provider. According to the own information of the plug-in provider in the
1040 case of Facebook only an anonymised IP address will be collected and
1041 transmitted in Germany.
1042 14.5.1 The data collection and transmission described in Subclause 10.5
1043 of this privacy statement is carried out irrespective of whether you
1044 have a user account at the respective plug-in provider or not. If you
1045 have a user account at the respective plug-in provider and you are
1046 logged into this user account at the time, at which you click on the
1047 respective plug-in the data transmitted to the respective plug-in
1048 provider will be directly allocated to your user account. If you
1049 confirm the activated plug-in and e.g. link the page, the plug-in
1050 provider will also store this information in your user account and can
1051 also notify your contacts to the public. In order to prevent the
1052 allocation to your user account at the respective plug-in provider you
1053 should log-out from your user account at the respective plug-in
1054 provider before clicking the plug-in on the TeamSpeak Websites.
1055 14.5.2 The respective plug-in provider stores the data transmitted to
1056 it, irrespective of whether you are also logged-in to your user account
1057 at the respective plug-in provider as a rule as user profiles, which
1058 are used for the following purposes:
1059 * Advertising suitable for the needs
1061 * Optimisation of the websites of the plug-in provider suitable for
1063 * Information of other members of the social network about your
1064 activities on the TeamSpeak Websites
1065 14.5.3 You are entitled to object to the formation of user profiles
1066 with the data collected about you. For this purpose, please contact the
1067 respective plug-in provider. TeamSpeak has no influence on the
1068 compliance with your objection and is not responsible for this either.
1069 14.6 You can find further relevant information and regarding your rights in
1070 this respect in the privacy statements of the plug-in providers as the
1071 responsible bodies, which you can call as follows:
1072 14.6.1 Facebook Inc., 1601 S California Ave, Palo Alto, California
1073 94304 USA - https://www.facebook.com/policy.php
1074 14.6.2 Google+: Google Inc., 1600 Amphitheatre Parkway, Mountainview,
1075 California 94103 USA - https://www.google.com/policies/privacy/partners
1077 14.6.3 Twitter: Twitter, Inc. 1355 Market St., Suite 900, San
1078 Francisco, California 94103 USA - https://twitter.com/privacy?lang=de
1079 14.6.4 YouTube: YouTube, LLC (Google Inc.), 901 Cherry Ave., San Bruno,
1080 CA 94066 USA - https://www.google.de/intl/de/policies/privacy/
1082 15. Forwarding of data to third parties
1084 15.1 TeamSpeak can forward your personal data to third parties if
1085 contractually agreed services and conditions are offered together with the
1086 third party provider or include its services. In this case TeamSpeak will
1087 inform you about the transmission of the data to the third party within the
1088 framework of the order process.
1089 15.2 TeamSpeak will also carry out the data processing through external
1091 15.2.1 These external services providers are carefully selected by
1092 TeamSpeak and commissioned in writing. The external service providers
1093 involved for the data processing are bound to the instructions of
1094 TeamSpeak and are regularly checked regarding the compliance with the
1095 data protection and the data security.
1096 15.2.2 The external service providers are not entitled to forward the
1097 data to third parties.
1098 15.3 TeamSpeak shall disclose personal data for the assertion of rights or
1099 towards regulatory authorities if TeamSpeak is obliged to do so by law.
1103 16.1 TeamSpeak uses Google Analytics on the TeamSpeak Websites. Google
1104 Analytics is a web analysis service of Google Inc., 1600 Amphitheatre
1105 Parkway, Mountainview, California 94103 USA (hereinafter referred to as
1106 "Google"). Google Analytics uses cookies, which are stored on your computer
1107 and enable an analysis of your user behaviour. The information generated by
1108 the cookie is stored by Google also overseas, in particular on a server of
1109 Google in the United States of America.
1110 16.2 The TeamSpeak Websites use Google Analytics with the extension
1111 "_anonymizeIP ()", i.e. the anonymization function of Google Analytics.
1112 This leads to the fact that your IP address will be abbreviated before
1113 transmission to the United States of America, as a rule by Google in a
1114 state in the European Economic Area.
1115 16.3 The IP address transmitted by your browser within the framework of the
1116 use of Google Analytics will not be converged with other data, which Google
1117 collected about you.
1118 16.4 You can exclude the storage of the cookies used by Google Analytics by
1119 excluding the use of cookies in your browser settings. In this case you can
1120 however not use further functions of the TeamSpeak Websites either.
1121 16.5 You also have the possibility to exclude the entry and processing of
1122 your personal data by Google by installing the browser plug-in that is
1123 available under the following link:
1124 http://tools.google.com/dlpage/gaoptout?hl=de
1125 16.6 The use of Google Analytics is carried out in line with the
1126 pre-requisites which the German data protection authorities have agreed
1128 16.7 You can view an overview of the data protection provisions of Google
1129 Analytics under this link:
1130 https://support.google.com/analytics/answer/6004245?hl=de
1134 17.1 TeamSpeak takes current technical measures in order to guarantee the
1135 data security and thus in particular for the protection of your personal
1136 data against dangers with the data transmission and the gaining of
1137 knowledge by third parties. These measures are adjusted regularly by
1138 TeamSpeak to the state-of-the-at technology.
1139 17.2 TeamSpeak will provide you information at all times regarding the data
1140 security in the company. Please send your enquiry to privacy@teamspeak.com
1141 or to the data referred to in the imprint of the TeamSpeak Websites.