1 STEAM® SUBSCRIBER AGREEMENT
5 1. Registration as a subscriber; application of terms to you; your
8 3. Billing, payment and other subscriptions
9 4. Online conduct, cheating and illegal behavior
10 5. Third party content
11 6. User generated content
12 7. Disclaimers; limitation of liability; no guarantees; limited
14 8. Amendments to this agreement
15 9. Term and termination
16 10. Applicable law/jurisdiction
17 11. Dispute resolution/binding arbitration/class action waiver
20 This Steam Subscriber Agreement ("Agreement") is a legal document that
21 explains your rights and obligations as a subscriber of Steam from Valve
22 Corporation (“Valve”). Please read it carefully.
24 SECTION 11 CONTAINS A BINDING ARBITRATION AGREEMENT AND CLASS ACTION
25 WAIVER. IT MAY AFFECT YOUR LEGAL RIGHTS. PLEASE READ IT. IF YOU ARE A
26 CUSTOMER WITH RESIDENCE IN THE EUROPEAN UNION, SECTION 11 DOES NOT APPLY
29 1. REGISTRATION AS A SUBSCRIBER; APPLICATION OF TERMS TO YOU; YOUR ACCOUNT
31 Steam is an online service offered by Valve.
33 You become a subscriber of Steam ("Subscriber") by completing the
34 registration of a Steam user account. This Agreement takes effect as soon
35 as you indicate your acceptance of these terms. You may not become a
36 subscriber if you are under the age of 13. Steam is not intended for
37 children under 13 and Valve will not knowingly collect personal
38 information from children under the age of 13.
42 For any interaction with Steam your contractual relationship is with
43 Valve. Except as otherwise indicated at the time of the transaction (such
44 as in the case of purchases from another Subscriber in a Subscription
45 Marketplace), any transactions for Subscriptions (as defined below) you
46 make on Steam are being made from Valve.
48 B. Subscriptions; Content and Services
50 As a Subscriber you may obtain access to certain services, software and
51 content available to Subscribers. The Steam client software and any other
52 software, content, and updates you download or access via Steam, including
53 but not limited to Valve or third-party video games and in-game content,
54 and any virtual items you trade, sell or purchase in a Steam Subscription
55 Marketplace are referred to in this Agreement as “Content and Services”;
56 the rights to access and/or use any Contents and Services accessible
57 through Steam are referred to in this Agreement as "Subscriptions."
59 Each Subscription allows you to access particular Content and Services.
60 Some Subscriptions may impose additional terms specific to that
61 Subscription ("Subscription Terms") (for example, an end user license
62 agreement specific to a particular game, or terms of use specific to a
63 particular product or feature of Steam). Also, additional terms (for
64 example, payment and billing procedures) may be posted on
65 http://www.steampowered.com or within the Steam service ("Rules of
66 Use"). Rules of Use include the Steam Online Conduct Rules
67 http://steampowered.com/index.php?area=online_conduct and the Steam
68 Refund Policy http://store.steampowered.com/steam_refunds. The
69 Subscription Terms, the Rules of Use, the Valve video policy (see Section
70 2.D below) and the Valve Privacy Policy (which can be found at
71 http://www.valvesoftware.com/privacy.htm) are binding on you once you
72 indicate your acceptance of them or of this Agreement, or otherwise become
73 bound by them as described in Section 8 (Amendments to this Agreement).
77 When you complete Steam’s registration process, you create a Steam account
78 ("Account"). Your Account may also include billing information you provide
79 to Valve for the purchase of Subscriptions, Content and Services and any
80 physical merchandise offered for purchase through Steam (“Hardware”). You
81 may not reveal, share or otherwise allow others to use your password or
82 Account except as otherwise specifically authorized by Valve. You are
83 responsible for the confidentiality of your login and password and for the
84 security of your computer system. Valve is not responsible for the use of
85 your password and Account or for all of the communication and activity on
86 Steam that results from use of your login name and password by you, by any
87 person to whom you may have intentionally or by negligence disclosed your
88 login and/or password in violation of this confidentiality provision.
89 Unless it results from Valve’s negligence or fault, Valve is not
90 responsible for the use of your Account by a person who fraudulently used
91 your login and password without your permission. If you believe that the
92 confidentiality of your login and/or password may have been compromised,
93 you must notify Valve via the support form
94 (https://support.steampowered.com/newticket.php) without any delay.
96 Your Account, including any information pertaining to it (e.g.: contact
97 information, billing information, Account history and Subscriptions,
98 etc.), is strictly personal. You may therefore not sell or charge others
99 for the right to use your Account, or otherwise transfer your Account, nor
100 may you sell, charge others for the right to use, or transfer any
101 Subscriptions other than if and as expressly permitted by this Agreement
102 (including any Subscription Terms or Rules of Use) or as otherwise
103 specifically permitted by Valve.
105 D. Payment Processing
107 Payment processing related to Content and Services and/or physical goods
108 purchased on Steam is performed by either Valve Corporation directly or by
109 Valve’s fully owned subsidiary Valve GmbH on behalf of Valve Corporation
110 depending on the type of payment method used. If your card was issued
111 outside the United States, your payment may be processed via a European
112 acquirer by Valve GmbH on behalf of Valve Corporation. For any other type
113 of purchases, payment will be collected by Valve Corporation directly. In
114 any case, delivery of Content and Services as well as physical goods is
115 performed by Valve Corporation.
119 A. General Content and Services License
121 Steam and your Subscription(s) require the automatic download and
122 installation of Content and Services onto your computer. Valve hereby
123 grants, and you accept, a non-exclusive license and right, to use the
124 Content and Services for your personal, non-commercial use (except where
125 commercial use is expressly allowed herein or in the applicable
126 Subscription Terms). This license ends upon termination of (a) this
127 Agreement or (b) a Subscription that includes the license. The Content and
128 Services are licensed, not sold. Your license confers no title or
129 ownership in the Content and Services. To make use of the Content and
130 Services, you must have a Steam Account and you may be required to be
131 running the Steam client and maintaining a connection to the Internet.
133 For reasons that include, without limitation, system security, stability,
134 and multiplayer interoperability, Steam may need to automatically update,
135 pre-load, create new versions of or otherwise enhance the Content and
136 Services and accordingly, the system requirements to use the Content and
137 Services may change over time. You consent to such automatic updating. You
138 understand that this Agreement (including applicable Subscription Terms)
139 does not entitle you to future updates, new versions or other enhancements
140 of the Content and Services associated with a particular Subscription,
141 although Valve may choose to provide such updates, etc. in its sole
144 B. Beta Software License
146 Valve may from time to time make software accessible to you via Steam
147 prior to the general commercial release of such software ("Beta
148 Software"). You are not required to use Beta Software, but if Valve offers
149 it, you may elect to use it under the following terms. Beta Software will
150 be deemed to consist of Content and Services, and each item of Beta
151 Software provided will be deemed a Subscription for such Beta Software,
152 with the following provisions specific to Beta Software:
154 • Your right to use the Beta Software may be limited in time, and may be
155 subject to additional Subscription Terms;
156 • Valve or any Valve affiliate may request or require that you provide
157 suggestions, feedback, or data regarding your use of the Beta
158 Software, which will be deemed User Generated Content under Section 6
159 (User Generated Content) below; and
160 • In addition to the waivers and limitations of liability for all
161 Software under Section 7 (Disclaimers; Limitations on Liability; No
162 Guarantees; Limited Warranty) below as applicable, you specifically
163 acknowledge that Beta Software is only released for testing and
164 improvement purposes, in particular to provide Valve with feedback on
165 the quality and usability of said Beta Software, and therefore
166 contains errors, is not final and may create incompatibilities or
167 damage to your computer, data, and/or software. If you decide to
168 install and/or use Beta Software, you shall only use it in compliance
169 with its purposes, i.e. for testing and improvement purposes and in
170 any case not on a system or for purposes where the malfunction of the
171 Beta Software can cause any kind of damage. In particular, maintain
172 full backups of any system that you choose to install Beta Software
175 C. License to Use Valve Developer Tools
177 Your Subscription(s) may include access to various Valve tools that can be
178 used to create content ("Developer Tools"). Some examples include: the
179 Valve software development kit (the "SDK") for a version of the computer
180 game engine known as "Source" (the "Source Engine") and the associated
181 Valve Hammer editor, The Source® Filmmaker Software, or in-game tools
182 through which you can edit or create derivative works of a Valve game.
183 Particular Developer Tools (for example, The Source® Filmmaker Software)
184 may be distributed with separate Subscription Terms that are different
185 from the rules set forth in this Section. Otherwise, you may use the
186 Developer Tools, and you may use, reproduce, publish, perform, display and
187 distribute any content you create using the Developer Tools, however you
188 wish, but solely on a non-commercial basis.
190 If you would like to use the Source Engine SDK or other Valve Developer
191 Tools for commercial use, please contact Valve at
192 sourceengine@valvesoftware.com.
194 D. License to Use Valve Game Content in Fan Art.
196 Valve appreciates the community of Subscribers that creates fan art, fan
197 fiction, and audio-visual works that reference Valve games ("Fan Art").
198 You may incorporate content from Valve games into your Fan Art. Except as
199 otherwise set forth in this Section or in any Subscription Terms, you may
200 use, reproduce, publish, perform, display and distribute Fan Art that
201 incorporates content from Valve games however you wish, but solely on a
202 non-commercial basis.
204 If you incorporate any third-party content in any Fan Art, you must be
205 sure to obtain all necessary rights from the owner of that content.
207 Commercial use of some Valve game content is permitted via features such
208 as Steam Workshop or a Steam Subscription Marketplace. Terms applicable to
209 that use are set forth in Section 3.D. and 6.B. below and in any
210 Subscription Terms provided for those features.
212 To view the Valve video policy containing additional terms covering the
213 use of audio-visual works incorporating Valve intellectual property or
214 created with The Source® Filmmaker Software, please click here:
215 http://www.valvesoftware.com/videopolicy.html
217 E. License to Use Valve Dedicated Server Software
219 Your Subscription(s) may contain access to the Valve Dedicated Server
220 Software. If so, you may use the Valve Dedicated Server Software on an
221 unlimited number of computers for the purpose of hosting online
222 multiplayer games of Valve products. If you wish to operate the Valve
223 Dedicated Server Software, you will be solely responsible for procuring
224 any Internet access, bandwidth, or hardware for such activities and will
225 bear all costs associated therewith.
227 F. Ownership of Content and Services
229 All title, ownership rights and intellectual property rights in and to the
230 Content and Services and any and all copies thereof, are owned by Valve
231 and/or its or its affiliates’ licensors. All rights are reserved, except
232 as expressly stated herein. The Content and Services is protected by
233 copyright laws, international copyright treaties and conventions and other
234 laws. The Content and Services contains certain licensed materials and
235 Valve’s and its affiliates’ licensors may protect their rights in the
236 event of any violation of this Agreement.
238 G. Restrictions on Use of Content and Services
240 You may not use the Content and Services for any purpose other than the
241 permitted access to Steam and your Subscriptions, and to make personal,
242 non-commercial use of your Subscriptions, except as otherwise permitted by
243 this Agreement or applicable Subscription Terms. Except as otherwise
244 permitted under this Agreement (including any Subscription Terms or Rules
245 of Use), or under applicable law notwithstanding these restrictions, you
246 may not, in whole or in part, copy, photocopy, reproduce, publish,
247 distribute, translate, reverse engineer, derive source code from, modify,
248 disassemble, decompile, create derivative works based on, or remove any
249 proprietary notices or labels from the Content and Services or any
250 software accessed via Steam without the prior consent, in writing, of
253 You are entitled to use the Content and Services for your own personal
254 use, but you are not entitled to: (i) sell, grant a security interest in
255 or transfer reproductions of the Content and Services to other parties in
256 any way, nor to rent, lease or license the Content and Services to others
257 without the prior written consent of Valve, except to the extent expressly
258 permitted elsewhere in this Agreement (including any Subscription Terms or
259 Rules of Use); (ii) host or provide matchmaking services for the Content
260 and Services or emulate or redirect the communication protocols used by
261 Valve in any network feature of the Content and Services, through protocol
262 emulation, tunneling, modifying or adding components to the Content and
263 Services, use of a utility program or any other techniques now known or
264 hereafter developed, for any purpose including, but not limited to network
265 play over the Internet, network play utilizing commercial or
266 non-commercial gaming networks or as part of content aggregation networks,
267 websites or services, without the prior written consent of Valve; or (iii)
268 exploit the Content and Services or any of its parts for any commercial
269 purpose, except as expressly permitted elsewhere in this Agreement
270 (including any Subscription Terms or Rules of Use).
272 3. BILLING, PAYMENT AND OTHER SUBSCRIPTIONS
274 All charges incurred on Steam, and all purchases made with the Steam
275 Wallet, are payable in advance and final, except as described in Section 7
276 below and in the Steam Refund Policy
277 http://store.steampowered.com/steam_refunds.
279 A. Payment Authorization
281 When you provide payment information to Valve or to one of its payment
282 processors, you represent to Valve that you are the authorized user of the
283 card, PIN, key or account associated with that payment, and you authorize
284 Valve to charge your credit card or to process your payment with the
285 chosen third-party payment processor for any Subscription, Steam Wallet
286 funds, Hardware or other fees incurred by you. Valve may require you to
287 provide your address or other information in order to meet their
288 obligations under applicable tax law.
290 For Subscriptions purchased based on an agreed usage period, where
291 recurring payments are made in exchange for continued use (“Recurring
292 Payment Subscriptions”), by continuing to use the Recurring Payment
293 Subscription you agree and reaffirm that Valve is authorized to charge
294 your credit card (or your Steam Wallet, if funded), or to process your
295 payment with any other applicable third-party payment processor, for any
296 applicable recurring payment amounts. If you have purchased any Recurring
297 Payment Subscriptions, you agree to notify Valve promptly of any changes
298 to your credit card account number, its expiration date and/or your
299 billing address, or your PayPal or other payment account number, and you
300 agree to notify Valve promptly if your credit card or PayPal or other
301 payment account expires or is cancelled for any reason.
303 If your use of Steam is subject to any type of use or sales tax, then
304 Valve may also charge you for those taxes, in addition to the Subscription
305 or other fees published in the Rules of Use. The European Union VAT
306 (“VAT”) tax amounts collected by Valve reflect VAT due on the value of any
307 Content and Services, Hardware or Subscription.
309 You agree that you will not use IP proxying or other methods to disguise
310 the place of your residence, whether to circumvent geographical
311 restrictions on game content, to purchase at pricing not applicable to
312 your geography, or for any other purpose. If you do this, Valve may
313 terminate your access to your Account.
315 B. Responsibility for Charges Associated With Your Account
317 As the Account holder, you are responsible for all charges incurred,
318 including applicable taxes, and all purchases made by you or anyone that
319 uses your Account, including your family or friends. If you cancel your
320 Account, Valve reserves the right to collect fees, surcharges or costs
321 incurred before cancellation. Any delinquent or unpaid Accounts must be
322 settled before Valve will allow you to register again.
326 Steam may make available an account balance associated with your Account
327 (the “Steam Wallet”). The Steam Wallet is neither a bank account nor any
328 kind of payment instrument. It functions as a prepaid balance to purchase
329 Content and Services. You may place funds in your Steam Wallet up to a
330 maximum amount determined by Valve, by credit card, prepaid card,
331 promotional code, or any other payment method accepted by Steam. Within
332 any twenty-four (24) hour period, the total amount stored in your Steam
333 Wallet plus the total amount spent out of your Steam Wallet, in the
334 aggregate, may not exceed US$2,000 or its equivalent in your applicable
335 local currency -- attempted deposits into your Steam Wallet that exceed
336 this threshold may not be credited to your Steam Wallet until your
337 activity falls below this threshold. Valve may change or impose different
338 Steam Wallet balance and usage limits from time to time.
340 You will be notified by e-mail of any change to the Steam Wallet balance
341 and usage limits within sixty (60) days before the entry into force of the
342 said change. Your continued use of your Steam Account more than thirty
343 (30) days after the entry into force of the changes, will constitute your
344 acceptance of the changes. If you don’t agree to the changes, your only
345 remedy is to terminate your Steam Account or to cease use of your Steam
346 Wallet. Valve shall not have any obligation to refund any credits
347 remaining on your Steam Wallet in this case.
349 You may use Steam Wallet funds to purchase Subscriptions, including by
350 making in-game purchases where Steam Wallet transactions are enabled, and
351 Hardware. Funds added to the Steam Wallet are non-refundable and
352 non-transferable. Steam Wallet funds do not constitute a personal property
353 right, have no value outside Steam and can only be used to purchase
354 Subscriptions and related content via Steam (including but not limited to
355 games and other applications offered through the Steam Store, or in a
356 Steam Subscription Marketplace) and Hardware. Steam Wallet funds have no
357 cash value and are not exchangeable for cash. Steam Wallet funds that are
358 deemed unclaimed property may be turned over to the applicable authority.
360 D. Trading and Sales of Subscriptions Between Subscribers
362 Steam may include one or more features or sites that allow Subscribers to
363 trade, sell or purchase certain types of Subscriptions (for example,
364 license rights to virtual items) with, to or from other Subscribers
365 (“Subscription Marketplaces”). An example of a Subscription Marketplace is
366 the Steam Community Market. By using or participating in Subscription
367 Marketplaces, you authorize Valve, on its own behalf or as an agent or
368 licensee of any third-party creator or publisher of the applicable
369 Subscriptions in your Account, to transfer those Subscriptions from your
370 Account in order to give effect to any trade or sale you make.
372 Valve may charge a fee for trades or sales in a Subscription Marketplace.
373 Any fees will be disclosed to you prior to the completion of the trade or
376 If you complete a trade, sale or purchase in a Subscription Marketplace,
377 you acknowledge and agree that you are responsible for taxes, if any,
378 which may be due with respect to your transactions, including sales or use
379 taxes, and for compliance with applicable tax laws. Proceeds from sales
380 you make in a Subscription Marketplace may be considered income to you for
381 income tax purposes. You should consult with a tax specialist to determine
382 your tax liability in connection with your activities in any Subscription
385 You understand and acknowledge that Valve may decide to cease operation of
386 any Subscription Marketplace, change the fees that it charges or change
387 the terms or features of the Steam Subscription Marketplace. Valve shall
388 have no liability to you because of any inability to trade Subscriptions
389 in the Steam Trading Marketplace, including because of discontinuation or
390 changes in the terms, features or eligibility requirements of any
391 Subscription Marketplace.
393 You also understand and acknowledge that Subscriptions traded, sold or
394 purchased in any Subscription Marketplace are license rights, that you
395 have no ownership interest in such Subscriptions, and that Valve does not
396 recognize any transfers of Subscriptions (including transfers by operation
397 of law) that are made outside of Steam.
401 Valve may offer or require a Subscription for purchasers of retail
402 packaged product versions or OEM versions of Valve products. The "CD-Key"
403 or "Product Key" accompanying such versions is used to activate your
406 F. Steam Authorized Resellers
408 You may purchase a Subscription through an authorized reseller of Valve.
409 The "Product Key" accompanying such purchase will be used to activate your
410 Subscription. If you purchase a Subscription from an authorized reseller
411 of Valve, you agree to direct all questions regarding the Product Key to
414 G. Free Subscriptions
416 In some cases, Valve may offer a free Subscription to certain services,
417 software and content. As with all Subscriptions, you are always
418 responsible for any Internet service provider, telephone, and other
419 connection fees that you may incur when using Steam, even when Valve
420 offers a free Subscription.
424 Steam may provide links to other third party sites. Some of these sites
425 may charge separate fees, which are not included in and are in addition to
426 any Subscription or other fees that you may pay to Valve. Steam may also
427 provide access to third-party vendors, who provide content, goods and/or
428 services on Steam or the Internet. Any separate charges or obligations you
429 incur in your dealings with these third parties are your responsibility.
430 Valve makes no representations or warranties, either express or implied,
431 regarding any third party site. In particular, Valve makes no
432 representation or warranty that any service or subscription offered via
433 third-party vendors will not change or be suspended or terminated.
435 4. ONLINE CONDUCT, CHEATING AND ILLEGAL BEHAVIOR
437 Your online conduct and interaction with other Subscribers should be
438 guided by common sense and basic etiquette. They must notably comply with
439 the Steam Online Conduct rules, to be found at
440 http://steampowered.com/index.php?area=online_conduct. Depending on
441 terms of use imposed by third parties who host particular games or other
442 services, additional requirements may also be provided in the Subscription
443 Terms applicable to a particular Subscription.
445 Steam and the Content and Services may include functionality designed to
446 identify software or hardware processes or functionality that may give a
447 player an unfair competitive advantage when playing multiplayer versions
448 of any Content and Services or modifications of Content and Services
449 (“Cheats”). You agree that you will not create Cheats or assist third
450 parties in any way to create or use Cheats. You agree that you will not
451 directly or indirectly disable, circumvent, or otherwise interfere with
452 the operation of software designed to prevent or report the use of Cheats.
453 You acknowledge and agree that either Valve or any online multiplayer host
454 may refuse to allow you to participate in certain online multiplayer games
455 if you use Cheats in connection with Steam or the Content and Services.
456 Further, you acknowledge and agree that an online multiplayer host may
457 report your use of Cheats to Valve, and Valve may communicate your history
458 of use of Cheats to other online multiplayer hosts. Valve may terminate
459 your Account or a particular Subscription for any conduct or activity that
460 is illegal, constitutes a Cheat, or otherwise negatively affects the
461 enjoyment of Steam by other Subscribers. You acknowledge that Valve is not
462 required to provide you notice before terminating your Subscription(s)
465 You may not use Cheats, automation software (bots), mods, hacks, or any
466 other unauthorized third-party software, to modify or automate any
467 Subscription Marketplace process.
469 5. THIRD PARTY CONTENT
471 In regard to all Subscriptions, Contents and Services that are not
472 authored by Valve, Valve does not screen such third party content
473 available on Steam or through other sources. Valve assumes no
474 responsibility or liability for such third party content. Some third party
475 application software is capable of being used by businesses for business
476 purposes - however, you may only acquire such software via Steam for
477 private personal use.
479 6. USER GENERATED CONTENT
481 A. General Provisions
483 Steam provides interfaces and tools for you to be able to generate content
484 and make it available to other users and/or to Valve at your sole
485 discretion. "User Generated Content" means any content you make available
486 to other users through your use of multi-user features of Steam, or to
487 Valve or its affiliates through your use of the Content and Services or
490 When you upload your content to Steam to make it available to other users
491 and/or to Valve, you grant Valve and its affiliates the worldwide,
492 non-exclusive, right to use, reproduce, modify, create derivative works
493 from, distribute, transmit, transcode, translate, broadcast, and otherwise
494 communicate, and publicly display and publicly perform, your User
495 Generated Content, and derivative works of your User Generated Content,
496 for the purpose of the operation, distribution and promotion of the Steam
497 service, Steam games or other Steam offerings. This license is granted to
498 Valve as the content is uploaded on Steam for the entire duration of the
499 intellectual property rights. It may be terminated if Valve is in breach
500 of the license and has not cured such breach within fourteen (14) days
501 from receiving notice from you sent to the attention of the Valve Legal
502 Department at the applicable Valve address noted on this Privacy
503 Policy page. The termination of said license does not affect the rights of
504 any sub-licensees pursuant to any sub-license granted by Valve prior to
505 termination of the license. Valve is the sole owner of the derivative
506 works created by Valve from your Content, and is therefore entitled to
507 grant licenses on these derivative works. If you use Valve cloud storage,
508 you grant us a license to store your information as part of that service.
509 Valve may place limits on the amount of storage you may use.
511 If you provide Valve with any feedback or suggestions about Steam, the
512 Content and Services, or any Valve products or services, Valve is free to
513 use the feedback or suggestions however it chooses, without any obligation
516 B. Content Uploaded to the Steam Workshop
518 Some games or applications available on Steam ("Workshop-Enabled Apps")
519 allow you to create User Generated Content based on or using the
520 Workshop-Enabled App, and to submit that User Generated Content (a
521 “Workshop Contribution”) to one or more Steam Workshop web pages. Workshop
522 Contributions can be viewed by the Steam community, and for some
523 categories of Workshop Contributions users may be able to interact with,
524 download or purchase the Workshop Contribution. In some cases, Workshop
525 Contributions may be considered for incorporation by Valve or a
526 third-party developer into a game or into a Subscription Marketplace.
528 You understand and agree that Valve is not obligated to use, distribute,
529 or continue to distribute copies of any Workshop Contribution and reserves
530 the right, but not the obligation, to restrict or remove Workshop
531 Contributions for any reason.
533 Specific Workshop-Enabled Apps or Workshop web pages may contain special
534 terms (“App-Specific Terms”) that supplement or change the terms set out
535 in this Section. In particular, where Workshop Contributions are
536 distributed for a fee, App-Specific Terms will address how revenue may be
537 shared. Unless otherwise specified in App-Specific Terms (if any), the
538 following general rules apply to Workshop Contributions.
540 • Workshop Contributions are Subscriptions, and therefore you agree that
541 any Subscriber receiving distribution of your Workshop Contribution
542 will have the same rights to use your Workshop Contribution (and will
543 be subject to the same restrictions) as are set out in this Agreement
544 for any other Subscriptions.
545 • Notwithstanding the license described in Section 6.A., Valve will only
546 have the right to modify or create derivative works from your Workshop
547 Contribution in the following cases: (a) Valve may make modifications
548 necessary to make your Contribution compatible with Steam and the
549 Workshop functionality or user interface, and (b) Valve or the
550 applicable developer may make modifications to Workshop Contributions
551 that are accepted for in-Application distribution as it deems
552 necessary or desirable to enhance gameplay.
553 • You may, in your sole discretion, choose to remove a Workshop
554 Contribution from the applicable Workshop pages. If you do so, Valve
555 will no longer have the right to use, distribute, transmit,
556 communicate, publicly display or publicly perform the Workshop
557 Contribution, except that (a) Valve may continue to exercise these
558 rights for any Workshop Contribution that is accepted for distribution
559 in-game or distributed in a manner that allows it to be used in-game,
560 and (b) your removal will not affect the rights of any Subscriber who
561 has already obtained access to a copy of the Workshop Contribution.
563 Except where otherwise provided in App-Specific Terms, you agree that
564 Valve’s consideration of your Workshop Contribution is your full
565 compensation, and you are not entitled to any other rights or compensation
566 in connection with the rights granted to Valve and to other Subscribers.
568 C. Promotions and Endorsements
570 If you use Steam services (e.g. the Steam Curators’ Lists or the Steam
571 Broadcasting service) to promote or endorse a product, service or event in
572 return for any kind of consideration from a third party (including
573 non-monetary rewards such as free games), you must clearly indicate the
574 source of such consideration to your audience.
576 D. Representations and Warranties
578 You represent and warrant to us that you have sufficient rights in all
579 User Generated Content to grant Valve and other affected parties the
580 licenses described under A. and B. above or in any license terms specific
581 to the applicable Workshop-Enabled App or Workshop page. This includes,
582 without limitation, any kind of intellectual property rights or other
583 proprietary or personal rights affected by or included in the User
584 Generated Content. In particular, with respect to Workshop Contributions,
585 you represent and warrant that the Workshop Contribution was originally
586 created by you (or, with respect to a Workshop Contribution to which
587 others contributed besides you, by you and the other contributors, and in
588 such case that you have the right to submit such Workshop Contribution on
589 behalf of those other contributors).
591 You furthermore represent and warrant that the User Generated Content,
592 your submission of that Content, and your granting of rights in that
593 Content does not violate any applicable contract, law or regulation.
595 7. DISCLAIMERS; LIMITATION OF LIABILITY; NO GUARANTEES; LIMITED WARRANTY
597 THIS SECTION 7 DOES NOT APPLY TO EU SUBSCRIBERS.
599 • FOR NEW ZEALAND SUBSCRIBERS, THIS SECTION 7 DOES NOT EXCLUDE, RESTRICT
600 OR MODIFY THE APPLICATION OF ANY RIGHT OR REMEDY THAT CANNOT BE SO
601 EXCLUDED, RESTRICTED OR MODIFIED INCLUDING THOSE CONFERRED BY THE NEW
602 ZEALAND CONSUMER GUARANTEES ACT 1993. UNDER THIS ACT ARE GUARANTEES
603 WHICH INCLUDE THAT GOODS AND SERVICES ARE OF ACCEPTABLE QUALITY. IF
604 THIS GUARANTEE IS NOT MET THERE ARE ENTITLEMENTS TO HAVE THE SOFTWARE
605 REMEDIED (WHICH MAY INCLUDE REPAIR, REPLACEMENT OR REFUND). IF A
606 REMEDY CANNOT BE PROVIDED OR THE FAILURE IS OF A SUBSTANTIAL
607 CHARACTER, THE ACT PROVIDES FOR A REFUND.
609 Prior to acquiring a Subscription, you should consult the product
610 information made available on Steam, including Subscription description,
611 minimum technical requirements, and user reviews.
615 VALVE AND ITS AFFILIATES AND SERVICE PROVIDERS EXPRESSLY DISCLAIM (I) ANY
616 WARRANTY FOR STEAM, THE CONTENT AND SERVICES, AND THE SUBSCRIPTIONS, AND
617 (II) ANY COMMON LAW DUTIES WITH REGARD TO STEAM, THE CONTENT AND SERVICES,
618 AND THE SUBSCRIPTIONS, INCLUDING DUTIES OF LACK OF NEGLIGENCE AND LACK OF
619 WORKMANLIKE EFFORT. STEAM, THE CONTENT AND SERVICES, THE SUBSCRIPTIONS,
620 AND ANY INFORMATION AVAILABLE IN CONNECTION THEREWITH ARE PROVIDED ON AN
621 "AS IS" AND "AS AVAILABLE" BASIS, "WITH ALL FAULTS" AND WITHOUT WARRANTY
622 OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE
623 IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
624 OR NONINFRINGEMENT. ANY WARRANTY AGAINST INFRINGEMENT THAT MAY BE PROVIDED
625 IN SECTION 2-312 OF THE UNITED STATES UNIFORM COMMERCIAL CODE AND/OR IN
626 ANY OTHER COMPARABLE STATE STATUTE IS EXPRESSLY DISCLAIMED. ALSO, THERE IS
627 NO WARRANTY OF TITLE, NON-INTERFERENCE WITH YOUR ENJOYMENT, OR AUTHORITY
628 IN CONNECTION WITH STEAM, THE CONTENT AND SERVICES, THE SUBSCRIPTIONS, OR
629 INFORMATION AVAILABLE IN CONNECTION THEREWITH.
631 ANY WARRANTY AGAINST INFRINGEMENT THAT MAY BE PROVIDED IN SECTION 2-312 OF
632 THE UNITED STATES UNIFORM COMMERCIAL CODE IS EXPRESSLY DISCLAIMED.
634 B. LIMITATION OF LIABILITY
636 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER VALVE, ITS
637 LICENSORS, NOR THEIR AFFILIATES, NOR ANY OF VALVE’S SERVICE PROVIDERS,
638 SHALL BE LIABLE IN ANY WAY FOR LOSS OR DAMAGE OF ANY KIND RESULTING FROM
639 THE USE OR INABILITY TO USE STEAM, YOUR ACCOUNT, YOUR SUBSCRIPTIONS AND
640 THE CONTENT AND SERVICES INCLUDING, BUT NOT LIMITED TO, LOSS OF GOODWILL,
641 WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR ANY AND ALL OTHER
642 COMMERCIAL DAMAGES OR LOSSES. IN NO EVENT WILL VALVE BE LIABLE FOR ANY
643 INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY
644 DAMAGES, OR ANY OTHER DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH
645 STEAM, THE CONTENT AND SERVICES, THE SUBSCRIPTIONS, AND ANY INFORMATION
646 AVAILABLE IN CONNECTION THEREWITH, OR THE DELAY OR INABILITY TO USE THE
647 CONTENT AND SERVICES, SUBSCRIPTIONS OR ANY INFORMATION, EVEN IN THE EVENT
648 OF VALVE’S OR ITS AFFILIATES’ FAULT, TORT (INCLUDING NEGLIGENCE), STRICT
649 LIABILITY, OR BREACH OF VALVE’S WARRANTY AND EVEN IF IT HAS BEEN ADVISED
650 OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS AND LIABILITY
651 EXCLUSIONS APPLY EVEN IF ANY REMEDY FAILS TO PROVIDE ADEQUATE RECOMPENSE.
653 BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE
654 LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH
655 STATES OR JURISDICTIONS, EACH OF VALVE, ITS LICENSORS, AND ITS AFFILIATES’
656 LIABILITY SHALL BE LIMITED TO THE FULL EXTENT PERMITTED BY LAW.
660 NEITHER VALVE NOR ITS AFFILIATES GUARANTEE CONTINUOUS, ERROR-FREE,
661 VIRUS-FREE OR SECURE OPERATION AND ACCESS TO STEAM, THE CONTENT AND
662 SERVICES, YOUR ACCOUNT AND/OR YOUR SUBSCRIPTIONS(S) OR ANY INFORMATION
663 AVAILABLE IN CONNECTION THEREWITH.
667 CERTAIN HARDWARE PURCHASED FROM VALVE IS SUBJECT TO A LIMITED WARRANTY,
668 [OR DEPENDING ON YOUR LOCATION, A STATUTORY WARRANTY] WHICH IS DESCRIBED
671 8. AMENDMENTS TO THIS AGREEMENT
673 PLEASE NOTE: If you are a consumer with place of residence in Germany, a
674 different version of Section 8 applies to you, which is available
677 This Agreement may at any time be mutually amended by your explicit
678 consent to changes proposed by Valve. Furthermore, Valve may amend this
679 Agreement (including any Subscription Terms or Rules of Use) unilaterally
680 at any time in its sole discretion. In this case, you will be notified by
681 e-mail of any amendment to this Agreement made by Valve within 60 (sixty)
682 days before the entry into force of the said amendment. You can view the
683 Agreement at any time at http://www.steampowered.com/. Your failure
684 to cancel your Account within thirty (30) days after the entry into force
685 of the amendments, will constitute your acceptance of the amended terms.
686 If you don’t agree to the amendments or to any of the terms in this
687 Agreement, your only remedy is to cancel your Account or to cease use of
688 the affected Subscription(s). Valve shall not have any obligation to
689 refund any fees that may have accrued to your Account before cancellation
690 of your Account or cessation of use of any Subscription, nor shall Valve
691 have any obligation to prorate any fees in such circumstances.
693 9. TERM AND TERMINATION
697 The term of this Agreement (the "Term") commences on the date you first
698 indicate your acceptance of these terms, and will continue in effect until
699 otherwise terminated in accordance with this Agreement.
701 B. Termination by You
703 You may cancel your Account at any time. You may cease use of a
704 Subscription at any time or, if you choose, you may request that Valve
705 terminate your access to a Subscription. However, Subscriptions are not
706 transferable, and even if your access to a Subscription for a particular
707 game or application is terminated, the original activation key will not be
708 able to be registered to any other account, even if the Subscription was
709 obtained in a retail store. Access to Subscriptions purchased as a part of
710 a pack or bundle cannot be terminated individually, termination of access
711 to one game within the bundle will result in termination of access to all
712 games purchased in the pack. Your cancellation of an Account, or your
713 cessation of use of any Subscription or request that access to a
714 Subscription be terminated, will not entitle you to any refund, including
715 of any Subscription fees. Valve reserves the right to collect fees,
716 surcharges or costs incurred prior to the cancellation of your Account or
717 termination of your access to a particular Subscription. In addition, you
718 are responsible for any charges incurred to third-party vendors or content
719 providers before your cancellation.
721 C. Termination by Valve
723 Valve may cancel your Account or any particular Subscription(s) at any
724 time in the event that (a) Valve ceases providing such Subscriptions to
725 similarly situated Subscribers generally, or (b) you breach any terms of
726 this Agreement (including any Subscription Terms or Rules of Use). In the
727 event that your Account or a particular Subscription is terminated or
728 cancelled by Valve for a violation of this Agreement or improper or
729 illegal activity, no refund, including of any Subscription fees or of any
730 unused funds in your Steam Wallet, will be granted.
734 Sections 2(C), 2(D), 2(F), 2(G), 3(A), 3(B), 3(D), 3(H), and 5 - 12 will
735 survive any expiration or termination of this Agreement.
737 10. APPLICABLE LAW/JURISDICTION
739 For All Customers Outside the European Union:
741 You agree that this Agreement shall be deemed to have been made and
742 executed in the State of Washington, U.S.A., and any dispute arising
743 hereunder shall be resolved in accordance with the law of Washington
744 excluding the law of conflicts and the Convention on Contracts for the
745 International Sale of Goods. Subject to Section 11 (Dispute
746 Resolution/Binding Arbitration/Class Action Waiver) below, you agree that
747 any claim asserted in any legal proceeding by you against Valve shall be
748 commenced and maintained exclusively in any state or federal court located
749 in King County, Washington, having subject matter jurisdiction with
750 respect to the dispute between the parties and you hereby consent to the
751 exclusive jurisdiction of such courts. In any dispute arising under this
752 Agreement, the prevailing party will be entitled to attorneys’ fees and
757 In the event of a dispute relating to the interpretation, the performance
758 or the validity of the Subscriber Agreement, an amicable solution will be
759 sought before any legal action. You can file your complaint at
760 http://help.steampowered.com. In case of failure, you may, within one
761 year of the failed request, file an online complaint on the European
762 Commission’s Online Dispute Resolution website:
763 https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage,
764 or on the European Consumer Center’s website:
765 http://www.europe-consommateurs.eu/index.php?id=2514.
767 In the event that out-of-court dispute resolutions fail, the dispute may
768 be brought before the competent courts.
770 11. DISPUTE RESOLUTION/BINDING ARBITRATION/CLASS ACTION WAIVER
772 This Section 11 shall apply to the maximum extent permitted by applicable
773 law. If the laws of your jurisdiction prohibit the application of some or
774 all of the provisions of this Section notwithstanding Section 10
775 (Applicable Law/Jurisdiction), such provisions will not apply to you. IN
776 PARTICULAR, IF YOU LIVE IN THE EUROPEAN UNION, THIS SECTION 11 DOES NOT
779 Most user concerns can be resolved by use of our Steam support site at
780 https://support.steampowered.com/. If Valve is unable to resolve your
781 concerns and a dispute remains between you and Valve, this Section
782 explains how the parties have agreed to resolve it.
784 YOU AND VALVE AGREE TO RESOLVE ALL DISPUTES AND CLAIMS BETWEEN US IN
785 INDIVIDUAL BINDING ARBITRATION. THAT INCLUDES, BUT IS NOT LIMITED TO, ANY
786 CLAIMS ARISING OUT OF OR RELATING TO: (i) ANY ASPECT OF THE RELATIONSHIP
787 BETWEEN US; (ii) THIS AGREEMENT; OR (iii) YOUR USE OF STEAM, YOUR ACCOUNT
788 OR THE CONTENT AND SERVICES. IT APPLIES REGARDLESS OF WHETHER SUCH CLAIMS
789 ARE BASED IN CONTRACT, TORT, STATUTE, FRAUD, UNFAIR COMPETITION,
790 MISREPRESENTATION OR ANY OTHER LEGAL THEORY.
792 However, this Section does not apply to the following types of claims or
793 disputes, which you or Valve may bring in any court with jurisdiction: (i)
794 claims of infringement or other misuse of intellectual property rights,
795 including such claims seeking injunctive relief; and (ii) claims related
796 to or arising from any alleged unauthorized use, piracy or theft.
798 This Section does not prevent you from bringing your dispute to the
799 attention of any federal, state, or local government agencies that can, if
800 the law allows, seek relief from us for you.
802 An arbitration is a proceeding before a neutral arbitrator, instead of
803 before a judge or jury. Arbitration is less formal than a lawsuit in
804 court, and provides more limited discovery. It follows different rules
805 than court proceedings, and is subject to very limited review by courts.
806 The arbitrator will issue a written decision and provide a statement of
807 reasons if requested by either party. YOU UNDERSTAND THAT YOU AND VALVE
808 ARE GIVING UP THE RIGHT TO SUE IN COURT AND TO HAVE A TRIAL BEFORE A JUDGE
811 You and Valve agree to make reasonable, good faith efforts to informally
812 resolve any dispute before initiating arbitration. A party who intends to
813 seek arbitration must first send the other a written notice that describes
814 the nature and basis of the claim or dispute and sets forth the relief
815 sought. If you and Valve do not reach an agreement to resolve that claim
816 or dispute within 30 days after the notice is received, you or Valve may
817 commence an arbitration. Written notice to Valve must be sent via postal
818 mail to: ATTN: Arbitration Notice, Valve Corporation, P.O. Box 1688,
821 The Federal Arbitration Act applies to this Section. The arbitration will
822 be governed by the Commercial Arbitration Rules of the American
823 Arbitration Association (“AAA”) and, where applicable, the AAA’s
824 Supplementary Procedures for Consumer Related Disputes, as modified by
825 this Agreement, both of which are available at http://www.adr.org.
826 The arbitrator is bound by the terms of this Agreement.
828 The AAA will administer the arbitration. It may be conducted through the
829 submission of documents, by phone, or in person in the county where you
830 live or at another mutually agreed location.
832 If you seek $10,000 or less, Valve agrees to reimburse your filing fee and
833 your share of the arbitration costs, including your share of arbitrator
834 compensation, at the conclusion of the proceeding, unless the arbitrator
835 determines your claims are frivolous or costs are unreasonable as
836 determined by the arbitrator. Valve agrees not to seek its attorneys’ fees
837 or costs in arbitration unless the arbitrator determines your claims are
838 frivolous or costs are unreasonable as determined by the arbitrator. If
839 you seek more than $10,000, the arbitration costs, including arbitrator
840 compensation, will be split between you and Valve according to the AAA
841 Commercial Arbitration Rules and the AAA’s Supplementary Procedures for
842 Consumer Related Disputes, if applicable.
844 YOU AND VALVE AGREE NOT TO BRING OR PARTICIPATE IN A CLASS OR
845 REPRESENTATIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION OR COLLECTIVE
846 ARBITRATION, EVEN IF AAA’s PROCEDURES OR RULES WOULD OTHERWISE ALLOW ONE.
847 THE ARBITRATOR MAY AWARD RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY
848 SEEKING RELIEF AND ONLY TO THE EXTENT OF THAT PARTY’S INDIVIDUAL CLAIM.
849 You and Valve also agree not to seek to combine any action or arbitration
850 with any other action or arbitration without the consent of all parties to
851 this Agreement and all other actions or arbitrations.
853 If the agreement in this Section not to bring or participate in a class or
854 representative action, private attorney general action or collective
855 arbitration should be found illegal or unenforceable, you and Valve agree
856 that it shall not be severable, that this entire Section shall be
857 unenforceable and any claim or dispute would be resolved in court and not
858 in collective arbitration.
860 Notwithstanding this Section, you have the right to litigate any dispute
861 in small claims court, if all the requirements of the small claims court,
862 including any limitations on jurisdiction and the amount at issue in the
863 dispute, are satisfied.
867 Except as otherwise expressly set forth in this Agreement, in the event
868 that any provision of this Agreement shall be held by a court or other
869 tribunal of competent jurisdiction to be unenforceable, such provision
870 will be enforced to the maximum extent permissible and the remaining
871 portions of this Agreement shall remain in full force and effect. This
872 Agreement, including any Subscription Terms, Rules of Use, the Valve
873 Privacy Policy, and the Valve Hardware Warranty Policy, constitutes and
874 contains the entire agreement between the parties with respect to the
875 subject matter hereof and supersedes any prior oral or written agreements.
876 You agree that this Agreement is not intended to confer and does not
877 confer any rights or remedies upon any person other than the parties to
880 Valve’s obligations are subject to existing laws and legal process and
881 Valve may comply with law enforcement or regulatory requests or
882 requirements notwithstanding any contrary term.
884 You agree to comply with all applicable import/export laws and
885 regulations. You agree not to export the Content and Services or Hardware
886 or allow use of your Account by individuals of any terrorist supporting
887 countries to which encryption exports are at the time of exportation
888 restricted by the U.S. Bureau of Export Administration. You represent and
889 warrant that you are not located in, under the control of, or a national
890 or resident of any such prohibited country.
892 This Agreement was last updated on August 31st, 2017 ("Revision Date"). If
893 you were a Subscriber before the Revision Date, it replaces your existing
894 agreement with Valve or Valve SARL on the day that you explicitly accept
895 it. If you prefer to continue using Steam and your existing Subscriptions
896 under the version of the Agreement in effect prior to the Revision Date,
897 you are free to do so.