#cost quality availability quantity respectability prestige experience popularity # 1 = not important, 7 = very important # http://web.archive.org/web/20051125011642/http://www.ncl.ac.uk/iss/statistics/docs/factoranalysis.html 1 3 4 6 7 2 4 5 2 3 4 3 4 6 7 6 4 5 6 7 7 2 3 4 3 4 5 6 7 3 5 4 2 5 5 5 6 2 4 5 3 4 6 7 7 4 3 5 2 3 6 4 5 4 4 4 1 3 4 5 6 3 3 4 3 3 5 6 6 4 4 3 4 4 5 6 7 4 3 4 2 3 6 7 5 4 4 4 2 3 5 7 6 3 3 3